[MCO1] Platform unavailable

Incident Report for SEKOIA.IO

Resolved

The platform update has terminated without further issue.
Everything is stable.

Posted Jun 17, 2024 - 15:35 CEST

Monitoring

The platform is available again since 15:25 CEST.
Clients that do not retry sending events in case of failure might have lost events on that period.

We will continue to monitor the state closely during the rest of the update.

Posted Jun 17, 2024 - 15:26 CEST

Identified

An error occurred during a platform update, resulting in the platform being totally unavailable since 15:17 CEST.
We have identified the cause and are currently applying a patch.
We will keep you updated shortly.

Posted Jun 17, 2024 - 15:24 CEST

This incident affected: MCO1 - XDR.