All Systems Operational
FRA1 - XDR ? Operational
Ingestion Operational
Threat Intelligence for research & triage Operational
Automation Operational
Event storage Operational
Detection Operational
Hunting Operational
Case management Operational
Web application Operational
FRA1 - CTI ? Operational
Search Operational
API consumption Operational
TAXII consumption Operational
MISP consumption Operational
Enrichers Operational
Web application Operational
FRA2 - XDR (SecNumCloud / PCI DSS region) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2023

No incidents reported today.

Dec 10, 2023

No incidents reported.

Dec 9, 2023
Resolved - This incident has been resolved.
Dec 9, 15:08 CET
Update - We are continuing to try to mitigate our provider operation.
Dec 8, 10:23 CET
Identified - Due to maintenance operations by our provider, the FRA2 region is currently undergoing some perturbations that causes some delay on event ingestion and some API being unresponsive.
Dec 8, 10:03 CET
Dec 8, 2023
Dec 7, 2023
Resolved - Some more hardware was installed and the issue has been addressed.
Dec 7, 20:44 CET
Identified - A misconfigured process resulted in an abnormal load on our event storage cluster. We are working on a fix.
While this is happening, event search may be slow.

Dec 7, 14:25 CET
Resolved - The issue is resolved, there are no more network errors impacting playbooks.
Dec 7, 18:32 CET
Identified - The cause of the network errors has been identified, we are currently working on a fix.
Dec 7, 17:39 CET
Investigating - We are aware of a problem impacting playbooks, causing sporadic crashes because of a network error.
We are currently investigating on the root cause of this issue.

Dec 6, 18:19 CET
Dec 6, 2023
Resolved - This incident has been resolved.
Dec 6, 21:45 CET
Monitoring - The issue is resolved and the detection workflow is currently catching up.
Dec 6, 20:28 CET
Investigating - We are currently investigating an issue with the detection and ingestion workflow not working at full speed and generating delay in events handling.
Dec 6, 20:08 CET
Resolved - The operation was a success.
Dec 6, 18:58 CET
Update - Our team is taking actions in order to unlock the situation as soon as possible. We will keep you posted.
Dec 6, 18:47 CET
Identified - The load on our event storage cluster is too high due to an internal operation that cannot be canceled. We are currently waiting for it to complete, which should happen during the night.

Meanwhile, some event search queries might be slow to respond.

Dec 6, 18:23 CET
Resolved - This incident has been resolved.
Dec 6, 18:15 CET
Identified - Our provider operations are still running thus the region is not available for the time being.
ETA is currently unkown.

Dec 6, 15:40 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 14:16 CET
Identified - The cluster has been unavailable for a few moments due to our provider.
Now the region is operational but there is still an issue with playbooks not starting.

Dec 6, 13:57 CET
Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
Resolved - We identified a performance issue with the server setup of this region. The issue was solved ad all the components are now back online.
Nov 27, 23:09 CET
Identified - We identified a stability issue in the cluster.
We are currently fixing this problem however the FRA2 region is unusable at the moment.

Nov 27, 17:33 CET