All Systems Operational
FRA1 - XDR ? Operational
Ingestion Operational
Threat Intelligence for research & triage Operational
Automation Operational
Event storage Operational
Detection Operational
Hunting Operational
Case management Operational
Web application Operational
FRA1 - CTI ? Operational
Search Operational
API consumption Operational
TAXII consumption Operational
MISP consumption Operational
Enrichers Operational
Web application Operational
FRA2 - XDR (SecNumCloud / PCI DSS region) ? Operational
MCO1 - XDR ? Operational
EUR1 - XDR ? Operational
UAE1 - XDR ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2025

No incidents reported today.

Jan 18, 2025

No incidents reported.

Jan 17, 2025
Resolved - This incident has been resolved.
All events are processed in real time and alerts are raised in real time.

Jan 17, 15:01 CET
Monitoring - All nodes have been restarted.
The platform is up and running.
We have some delay on event processing and detection.
This delay should be processed in the next hour.

Jan 17, 13:24 CET
Update - The platform is fully functioning for now, some nodes are still being restarted, in a controlled manner.
Jan 17, 12:42 CET
Identified - We identified the issue and we are rolling out a fix. The platform is currently usable but the rollout of our fix may create some sporadic issues in the next minutes.
Jan 17, 12:26 CET
Investigating - We are currently seeing some instability on the UAE1 region, our team is investigating
Jan 17, 12:08 CET
Resolved - This incident has been treated. A post-mortem was produced and communicated to customers.
Jan 17, 12:06 CET
Update - Event replay was started at 17:55 CET, you should now see alerts being raised for the period of the incident (11:21 CET until 13:01 CET). We estimate this event replay to finish around 05:00 CET tomorrow.
Jan 15, 18:45 CET
Update - We are currently mobilizing resources to perform a replay of events received during the duration of the incident. Our goal is to ensure alerts were eventually correctly raised.
Jan 15, 16:16 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 13:10 CET
Identified - We have an issue since 11h20 which impacted the alerts raising process.
We identified the issue and are currently deploying a fix.

Jan 15, 12:55 CET
Jan 16, 2025

No incidents reported.

Jan 15, 2025
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Resolved - Everything is back to real-time since 15:40 CET
Jan 10, 16:00 CET
Monitoring - The traffic has come back to normal, and there is no more delay on event processing.
However, there is still some delay on alerts raising, that is currently resolving.
We will keep monitoring until it is back to real-time.

Jan 10, 14:50 CET
Identified - Hello
Our UAE1 platform is facing an exceptionally high traffic since 12:00 CET
It causes delay on event processing and alert raising.

Jan 10, 13:17 CET
Jan 9, 2025
Resolved - We have found the root cause of the incident and it is now resolved.
Our team is now working on preventing this problem in the future.
Thanks for your patience.

Jan 9, 11:22 CET
Identified - The peak load has passed and search jobs are now working in real-time since 10:40.
We are still investigating on the root cause of the load.

Jan 9, 10:54 CET
Investigating - Hello,
We are aware of slowness on events searches since 09:55 CET.
Our team is investigating on the issue.

Jan 9, 10:16 CET
Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.