We have fully caught up on alerts raising lag and everything is running and stable since.
Posted Oct 30, 2024 - 16:37 CET
Update
We noticed some impact on tag enrichment too, that have caused a lot of alerts to raise. Everything is stable now, we are consuming lag on alerts raising. ETA : ~1H
Posted Oct 30, 2024 - 14:40 CET
Monitoring
A fix has been deployed at 12:58 CET. Ingestion and event storage have not been impacted. We have not lost any event. However, alerts raising tasks are delayed. We are gradually consuming the lag, and we will give you an ETA soon.
Posted Oct 30, 2024 - 13:20 CET
Identified
We are aware of an ongoing incident on our platform since 12:15 CET, related to internal loadbalancers. This is impacting our whole platform. Our team is currently implementing a fix. We'll keep you updated
Posted Oct 30, 2024 - 12:56 CET
This incident affected: FRA1 - XDR (Ingestion, Threat Intelligence for research & triage, Automation, Event storage, Detection, Hunting, Case management, Web application).