All Systems Operational

FRA1 ? Operational
Web application ? Operational
Event ingestion ? Operational
Event storage ? Operational
Detection ? Operational
Hunting ? Operational
Case management ? Operational
Automation ? Operational
AI ? Operational
CTI Search ? Operational
CTI Feed (API) ? Operational
CTI Feed (TAXII) ? Operational
CTI Feed (MISP) ? Operational
FRA2 (SecNumCloud / PCI DSS region) ? Operational
Web application ? Operational
Event ingestion ? Operational
Event storage ? Operational
Detection ? Operational
Hunting ? Operational
Case management ? Operational
Automation ? Operational
AI ? Operational
CTI Search ? Operational
CTI Feed (API) ? Operational
CTI Feed (TAXII) ? Operational
MCO1 ? Operational
Web application ? Operational
Event ingestion ? Operational
Event storage ? Operational
Detection ? Operational
Hunting ? Operational
Case management ? Operational
Automation ? Operational
AI ? Operational
CTI Search ? Operational
CTI Feed (API) ? Operational
CTI Feed (TAXII) ? Operational
UAE1 ? Operational
Web application ? Operational
Event ingestion ? Operational
Event storage ? Operational
Detection ? Operational
Hunting ? Operational
Case management ? Operational
Automation ? Operational
AI ? Operational
CTI Search ? Operational
CTI Feed (API) ? Operational
CTI Feed (TAXII) ? Operational
USA1 ? Operational
Web application ? Operational
Event ingestion ? Operational
Event storage ? Operational
Detection ? Operational
Hunting ? Operational
Case management ? Operational
Automation ? Operational
AI ? Operational
CTI Search ? Operational
CTI Feed (API) ? Operational
CTI Feed (TAXII) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Resolved - We caught up with the backlog of events and the traffic is now being processed in real-time.
Apr 25, 20:04 CEST
Monitoring - We had an issue with our DNS resolution in a kubernetes cluster. The issue is fixed but we took some delay in handling events. The lag is currently being handled.
Apr 25, 18:01 CEST
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Resolved - All the delayed events were fully handled at 8h50 CEST.
Apr 19, 09:28 CEST
Update - We're continuing to monitor the processing closely and are seeing steady progress in reducing the backlog. While it may still take some time to fully catch up, we’re doing everything we can to maintain stability and ensure no data is missed.
Apr 18, 18:50 CEST
Update - The backlog of the queued events is still being processed at maximum capacity. Our team is dedicated to clearing this backlog as efficiently as possible, ensuring that all events are handled promptly.
Apr 18, 16:37 CEST
Update - Cluster recovery is done with no data loss. We are still processing the backlog of queued events, at maximum capacity.
Apr 18, 01:40 CEST
Update - We are making great progress on fixing the event storage cluster.
All "cold" data is progressively getting available.
For all events ingested after 03:30 CEST, we are processing the delayed events.
We found a way to speed up the recovery process. The event storage cluster is steadily recovering.

Apr 17, 18:13 CEST
Update - We are still making progress on the event storage cluster.
All "cold" data is progressively getting available.
For all events ingested after 03:30 CEST, we are processing the delayed events.
The situation is progressively recovering however we had to slow down the process for the moment due a very high number of parallel tasks causing a risk for the cluster. We are trying to find ways to improve the situation faster.

Apr 17, 16:25 CEST
Update - We are still making progress on the event storage cluster.
All "cold" data is progressively getting available.
For all events ingested after 03:30 CEST, we are processing the delayed events.
The situation is progressively recovering however we had to slow down the process for the moment due a very high number of parallel tasks causing a risk for the cluster. We are trying to find ways to improve the situation faster.

Apr 17, 15:22 CEST
Update - We are still making progress on the event storage cluster.
All "cold" data is progressively getting available.
For all events ingested after 03:30 CEST, we are processing the delayed events.
The situation is progressively recovering.

Apr 17, 12:00 CEST
Update - We are still making progress on the event storage cluster.
All "cold" data is progressively getting available.
For all events ingested after 03:30 CEST, we are currently fixing the situation.

Apr 17, 11:01 CEST
Monitoring - We are still making progress on the event storage cluster.
All "cold" data is progressively getting available.
For all events ingested after 03:30 CEST, we are currently fixing the situation.

Apr 17, 09:53 CEST
Update - We are still working on the event storage cluster.
We are also making progress with alerts without events. Events linked to alerts are progressively available in the event storage cluster.

Apr 17, 08:55 CEST
Update - We are still working on the event storage cluster.
So far, event search are working but the oldest events are not available for search.
We are fixing this situation progressively meaning more and more older events will be available later.
On another hand, all events ingested from this morning 03:30 CEST are not available in the event storage cluster.

Apr 17, 07:53 CEST
Update - We are still working to stabilize the event storage cluster.
So far some event query and search are working however all data are not available for the moment.

Apr 17, 06:37 CEST
Update - We are still preparing a fix to rollout on our whole event storage cluster.
In the mean time, we fixed the automation cluster.

Apr 17, 05:28 CEST
Identified - Most services are up.
There is still some issues with our event storage cluster making events and events search not being available.
All events are still received and properly processed.
On another hand, automation (playbooks) is also having issues.
We are working quickly to fix these situations.

Apr 17, 05:06 CEST
Investigating - We had an outage on our main provider, and the network went down.
We are currently recovering access to the platform and fixing the different issues.

Apr 17, 04:22 CEST
Apr 18, 2025
Apr 17, 2025
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.